Terms and Conditions 

1. GENERAL

1.1. Before using our website, please read these Terms and Conditions carefully. By registering a Player Account with the website, you agree and confirm your consent with the Terms and Conditions.

1.2. The website rocketplay-online.net (“Platform”, “Website”, “Company”, “We”, “Us”, “Our”) is owned and operated by Online Ventures Ltd., a company registered and established under the laws of Malta, with registration number 123456 and registered address at Business Street 10, Valletta, Malta. Online Ventures Ltd. is licensed and regulated by the Malta Gaming Authority (license no.MGA/CRP/123/2023).

1.3. It is the player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction for online gambling.

1.4. In case there are other language versions of the Terms available, the English version will always prevail.

2. CHANGES TO TERMS AND CONDITIONS

2.1. The Platform reserves the right to unilaterally change these Terms and Conditions when such need arises. We will do our best to notify our players of any significant changes by email. However, we do recommend all players revisit this page regularly and check for possible changes.

3. WHO CAN PLAY

3.1. The Platform accepts players only from those countries and geographic regions where online gambling is allowed by law. It is the player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the website.

3.2. The Platform accepts strictly adult players (the minimum age is 18) and players who have reached the age specified by the jurisdiction of the player’s place of residence as eligible for online gaming.

3.3. It is entirely and solely your responsibility to ensure compliance with applicable laws by participating in the games. Depositing real funds and playing for real money is subject to the laws of your country.

3.4. The Company reserves the right to ask for proof of age from the player and limit access to the Website or suspend Player Accounts not meeting this requirement.

3.5. Any bonuses are not available to players from Sweden, including participation in any kind of promotional programs, receiving Loyalty rewards, as well as exchange of comp points.

3.6. Users from certain countries and territories (“Restricted Countries”) are not allowed to deposit and play real money games. These include, but are not limited to: United States of America, United Kingdom, Spain, France, Netherlands, Israel, Latvia, Lithuania, Dutch West Indies, Curacao, Gibraltar, Greece, Ukraine, Jersey, Belgium, Czech Republic, Serbia, Kosovo, Cuba, Portugal, Russia, Belarus, Georgia, Hungary, Estonia, Åland Islands, and others as listed on our Website.

4. AVAILABILITY OF GAMES

4.1. Please bear in mind that some games may be unavailable in certain jurisdictions due to provider restrictions. Using VPN to bypass such restrictions is strictly prohibited and may lead to confiscation of winnings.

4.2. NetEnt will not permit NetEnt Casino Games to be supplied to any entity operating in jurisdictions without the appropriate licenses, including but not limited to: Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, United States of America.

4.3. Certain NetEnt Branded Games have additional restrictions in specific territories.

5. ACCEPTED CURRENCIES

5.1. The website allows playing with the following currencies: EUR, USD, CAD, AUD, NOK, NZD, BRL, JPY, BTC, BCH, ETH, LTC, DOG, USDT.

6. FEES AND TAXES

6.1. You are fully responsible for paying all fees and taxes applied to your winnings according to the laws of the jurisdiction of your residence.

7. DISCLAIMER OF LIABILITIES

7.1. By accepting these Terms and Conditions, you confirm your awareness of the fact that gambling may lead to losing money. The Platform is not liable for any possible financial damage arising from your use of the Website.

7.2. The Platform is not liable for any hardware or software defects, unstable or lost Internet connection, or any other technical errors that may limit access to the Website.

8. USE OF PLAYER ACCOUNT

8.1. Each player is allowed to create only one (1) personal account. The player should register personally.

8.2. Creating multiple Player Accounts by a single player can lead to termination of all such accounts and cancellation of all payouts to the player.

8.3. You must not disclose your login details to anyone. RocketPlay-Online.net is not responsible for any abuse or misuse of Your Member Account by third parties due to Your disclosure.

9. KYC PROCEDURE

9.1. Know Your Customer is a player verification procedure to ensure account security and compliance with legal standards. Players must upload necessary documents for verification.

9.2. Required documents include a photo of valid ID, proof of payment method used for deposit, proof of address, and selfies for verification.

10. ANTI-FRAUD POLICY

10.1. The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. If fraudulent activity is suspected, the Company reserves the right to terminate the Player Account and suspend payouts.

10.2. The Company reserves the right to close your Player Account and refund your account balance, subject to deduction of relevant charges, at its sole discretion.

11. DEPOSITING AND WITHDRAWAL

11.1. The Website offers a variety of payment methods. Deposits must be made via accounts registered in the player’s name. The minimum deposit amount is 20 EUR or an equivalent, and the minimum withdrawal is 25 EUR or an equivalent.

11.2. Withdrawals will be processed as soon as possible, but the maximum time for a withdrawal request to be processed is 24 hours. Bank transfers may take 3–7 banking days.

11.3. The maximum withdrawal amount processed per player is 10,000 EUR/USD per week and 20,000 EUR/USD per month, unless otherwise specified.

12. REFUND POLICY

12.1. A refund request will only be considered if requested within 24 hours of the transaction or within 30 days if another individual has accessed their Player Account.

12.2. Refunds will be processed after deducting bonuses and winnings from your balance.

13. DORMANT ACCOUNTS

13.1. An inactive account is one in which a player has not logged in or out for twelve (12) consecutive months. The Platform reserves the right to charge a monthly administrative fee for inactive accounts.

14. EXPIRY PERIOD

14.1. Any claim or cause of action arising out of or related to these Terms and Conditions must be filed within one (1) year after such claim or cause of action arose.

15. COMPLAINTS

15.1. You are free to contact our customer service team for any complaints regarding our services.

15.2. Complaints are handled by the support department and, if necessary, escalated to executive management.

16. NON-TRANSFERABILITY

16.1. You cannot assign or transfer ownership of any claims arising from these Terms and Conditions, the use of the Website, or participation in the Games against the Platform.

17. ARBITRATION

17.1. Any disputes arising between you and the Platform shall be settled exclusively by arbitration in Malta in accordance with Maltese Civil Procedure Rules.